Fit Guarantee
What if my Suit does not fit ?
HarrySuits garments are hand-made by experienced tailors, based on the measurements you
supply.
Follow our measurement instructions carefully and the garments should fit - perfectly.
However, sometimes items may need to be adjusted and so HarrySuits offers a perfect fit
guarantee:
- Local tailor
adjustments? (Read more...)
-
We provide upto $75 alteration credit via Gift
Certificate which can be used anytime on our website.
($75 for a Complete Suit, $45 for
Separate Jackets, $35 for Separate Pants).
To claim adjustment gift certificate, do the
following:
- Take your garments to any local tailor.
- Have the necessary
adjustments made within 20 days of receiving your order.
- If it is your first order just let us know how much you spent on alteration, we will provide you the gift certificate.
- If this is your repeat order and you need some small changes, Get a receipt from the tailor!
- E-mail the receipt, including your order number, to support@harrysuits.com
- Update the measurement changes
on "My Account" in all cases for a perfect future fit.
- If necessary
adjustments are not possible, HarrySuits will remake your garments. (Read more...)
-
To claim a remake, do the
following:
- Determine which areas needs to be increased or decreased and update
your "Measurement Profile".
- Contact HarrySuit’s customer service
at support@harrysuits.com within 15 days of
receiving your order to determine that your garments cannot be altered by a tailor, email about
all the problem areas.
- After approval we will remake your suit using your new
measurements updated on the profile.
After getting the remake garment, send the earlier
garments you wanted replaced to HarrySuits within 5 days. This return shipment will be paid for
by the customer.
HarrySuits will remake an order only once.
An
alternative choice of fabric may be asked for remake in-case some items are not in
stock.
Due to the nature of the product we only have a replacement guarantee and not a
refund policy for the same.
